How should I wash it?
Every design contains customized washing instructions on its tag. Normally, clothings should be washed at 30 degrees and masks can be washed up to 60 degrees. It is not recommended to put in the dryer.
Where are the designs made?
In short, our designs are designed in Switzerland & sewn in Turkey.
Is it 100% vegan?
Yes, all our designs are made from 100% vegan & sustainable fabric. All fabrics that we use have GRS (Global Recycle Standard) certificate and European Union’s V-Label Patent.
How much does the shipping cost?
Worldwide free shipping on all orders over 150€.
USA & Canada: 19.90€
Other Countries: 19.90€
How long does it take for the product to arrive?
If the design is in stock, it will be shipped from Switzerland in 1-3 business days and arrive to you depending on your country & courier. (Normally 3-7 days across Europe and up to 14 days for other countries.)
If the design is pre-order, it will be shipped from Turkey once it is tailored. Tailoring can take up to 2 weeks to be done. You will get your design approx. within 14-21 business days.
How do I return a design?
It's really easy actually. If we haven't shipped your design yet, just contact us with your order number, and we will cancel your order & refund your money. If you got your design and something is wrong, please read here to get a refund.
What is P.A.L Planting Program?
P.A.L Planting Program is a new implementation that gives you the opportunity to plant 3 trees in Madagascar for every product you buy.
How does it work?
3 trees per product will be planted after your purchase, it happens automatically thanks to Ecologi, our tree planting partner!
How do I know It Is Trustworthy?
Within our Planting Program, we have collaborated with Ecologi organization. For every product you bought, 3 trees will be planted automatically. The dynamic image below shows the total count of trees we have planted yet. You can also check all trees we have planted from our Ecologi profile and learn more about our planting program by clicking here!